We've listed some frequently asked questions below for your convenience.
Shipping Time
How long will it take for my gift card(s) to arrive? Within New York, standard shipping (via USPS first-class mail typically takes 1 - 2 business days. Outside of New York, shipping times may vary.
Gift Envelope: Single Card
Will my card come with a gift envelope? Of course! Gift envelopes are a complimentary service we provide -- and each card will automatically include a gift card envelope.
Gift Envelope: Multiple Cards Order
I've ordered multiple gift cards. Will each card come with it's own envelope? Yes, all orders for multiple gift cards automatically include 1 gift envelope per card you order. .
Sales Tax
Will I be charged sales tax? Yes, all online purchases will have sales tax automatically applied.
Payment Information
What forms of payment do you accept? We gladly accept Visa, MasterCard and American Express. If you would like to use your American Express, just select Google Checkout at the checkout page.
International Orders
I'd like to gift a friend who lives in New York. Do you accept international orders? Yes, depending on what country you reside in. If you reside outside the U.S. and are using a credit card issued by a bank outside the U.S., click the "Google Checkout" button at the checkout page to process your order.
Gift Card: Look & Feel
I've seen the photos, but what do the cards look like? They're lovely! They are plastic, the same weight and size as a credit card. We spent alot of effort designing the card (and envelope) to make is as beautiful to gift as possible.
Product Information
What if something is out of stock? If something you want to order is out of stock, we'll let you know when you try to add it to your shopping bag.
Salon Gift Certificates
How is LuxeNow different from other salon gift certificates? Great question! The key difference is convenience -- and flexibility for your gift recipient. With LuxeNow, your gift recipient can choose from ANY of our participating salons to receive their beauty service. LuxeNow gift cards are a reliable -- and trusted -- way to gift Mani-Pedi's in New York City.
Privacy & Security Information
Is my purchase secure? We use industry-standard SSL encryption when transferring and receiving customer data exchanged through our site server. All other data transfer is conducted through a secure phone line.
Will LuxeNow share my customer information? No! We respect your privacy, so we do not sell or distribute customer information unless otherwise required by matter of law.
